Documentation and FAQ

Your spaces can become digital, too! We explain how that works here.

Of course, this depends on the available content and desired features. A Place with its basic information such as name, address, contact details and pictures can be created within a few minutes in our intuitive CMS and published at the touch of a button. PREMIUM FEATURES can also be self-maintained via the CMS. Due to their individuality, the implementation of ENTERPRISE features always takes place within a project team with an individual schedule and individual calculation.

Yes, in addition to our standardised PROFESSIONAL and PREMIUM features, we also offer individual ENTERPRISE features. These are also characterised by the fact that we create the content for you (for example augmented reality), adapt the branding of your location to your requirements or develop an individual feature together with you. You have an idea? Get in touch with us.

Our PROFESSIONAL and PREMIUM features enable you to implement a digital concept for your space within a very short time and with simple resources. We would be happy to support you in the creation and/or digitisation of content. Get in touch with us!

Yes! UpVisit makes it a breeze to digitally enrich the content of your space. Gone are the days of lengthy agency projects with opaque calculations and hidden costs.

UpVisit PROFESSIONAL is €49 per month per Place. With the PROFESSIONAL licence we enable you to be found in the app (hosting), enrich images with interactive content and create an audio guide. Visitors can save your place as a favourite and your content on a watch list for later viewing. PREMIUM features can be added or removed as needed and are also billed monthly. For ENTERPRISE features, we will provide you with an individual offer for a one-off payment. You can find an overview of all features here.

In accordance with local laws and regulations, UpVisit may be required to charge sales tax and other taxes incurred as a result of the Place Upgrade. In some countries, it is not necessary to charge sales tax if the buyer has a sales tax identification number itself. If you are registered for VAT purposes, please provide us with your VAT identification number before completing the purchase so that we can take the tax exemption into account accordingly.

Your visitors can access your content via our UpVisit app – downloadable from the Apple App Store and Google Play. You maintain the content of your location in our content management system – a website that can be accessed with login data.

Our passion belongs to the app. Therefore, there will be no web version of the app for the time being.

UpVisit’s CMS and app are hosted on dedicated servers in industry-leading and secure Amazon Web Services data centres. These data centres provide round-the-clock physical security, including biometric access controls and continuous monitoring. In addition, these data centres have achieved SOC 1, SOC 2 and SOC 3 compliance and have done so permanently.

Soon you will be able to buy all packages with just a few clicks via our shop. For now, we would like to ask you to contact us via our contact form. We will get back to you as soon as possible.

At the moment, only payment by invoice is available. In our shop, we will offer you a choice of all common payment methods.

Guide Book - How to create an inspiring place with UpVisit