FAQs

Here you will find answers to the most frequently asked questions about using the UpVisit app and our content management system. Whether you are an organizer and want to make your event a success, or an app user who wants to find their way around an event - we have compiled the most important information for you. If your question is not answered here, please contact us directly!

for app users

How do I download the UpVisit app?

You can find the app in the Apple App Store or Google Play Store. Simply scan the QR code of the organizer or search for "UpVisit".

Why should I use the app for my event?

The app helps you keep track of everything: View the agenda, navigate with interactive maps, take part in surveys and stay informed with push notifications.

Does it cost anything to use the app?

No, using the app is free of charge for you. You can also use most of the features without creating a personal profile. This gives you quick and anonymous access to all important event information.

How do I find my way around the event?

The app contains interactive maps that guide you to exhibitors, stages and important locations. You can also filter by name, theme or hall.

How can I save exhibitors or speakers that interest me?

Use the bookmark icon in the app to add exhibitors, speakers or sessions to your favorites list.

How do I take part in a survey or vote?

Push notifications inform you about surveys or votes. Alternatively, you can find them via the event agenda or special buttons in the app.

Is my personal data secure?

Yes, the app is GDPR-compliant. Your data will not be passed on without your consent and will only be used for the event.

I have questions or problems with the app. Who should I contact?

Contact the organizer of the event or use the support function in the app. We are here to help you.

How can I stay connected after the event?

The app offers networking tools that you can use to make and save contacts. Integrate your LinkedIn data to maintain connections even after the event.

for Experience Owner + Organizer

What is the UpVisit app and how can it improve my event?

The UpVisit app is an innovative event solution that helps you organize and manage your events seamlessly. With features such as interactive maps, personalized agendas, push notifications and gamification, you can inspire attendees, better engage sponsors and make data-driven decisions.

How do I get started with the UpVisit app?

Once you have registered, you will receive access to our intuitive CMS. There you can create content such as agendas, speaker profiles or interactive maps and publish them in the app. Our support team will be happy to help you with the first steps.

Which features are relevant for my event?

The UpVisit app offers versatile features such as:

  • Interactive maps for easy orientation
  • Push notifications for real-time updates
  • Gamification to activate participants
  • Matchmaking to connect participants with each other
  • Surveys and feedback tools
  • We will be happy to advise you on which features are best suited to your event.
How do I make the app known to my participants?

Use our media kit with QR codes, social media templates and email modules to make the app visible. For example, QR codes can be used on roll-ups or screens on site to facilitate the download.

How long does it take to create my content in the CMS?

Thanks to our user-friendly CMS, you can create content in just a few minutes. For large projects, we support you with optional content packages.

Is the app GDPR-compliant?

Yes, all data is processed in compliance with the GDPR. Our servers are located in Germany and the app meets the highest security standards.

How can I analyze the feedback from my participants?

The analytics dashboard gives you insights into participant behavior, session attendance and feedback surveys. This allows you to measure satisfaction and optimize future events.

What does it cost to use the UpVisit app?

Prices start at €990 per year. The costs can often be refinanced by sponsors. Contact our team for a personalized offer.

Any questions?

We are here for you!

Contact UpVisit